Privacy Policy

We may collect your name, phone number, email address, address, identity and application details, documents you choose to provide, service preferences, and enquiry messages. We collect only information that is reasonably needed to answer you or provide the requested service.

When you pay, payment details are handled by our payment gateway or payment service provider. We do not store your full card number, CVV, UPI PIN, or internet-banking password on our website.

We use information to respond to enquiries, prepare and submit applications, provide receipts and status updates, process payments, provide customer support, prevent fraud, maintain business records, and meet legal or accounting requirements.

We may contact you by phone, email, or message about your requested service. We do not sell your personal information.

To complete a service, we may share relevant information with the government department, official portal, travel or service partner, payment gateway, technology provider, courier, or professional adviser involved in that service. We share only what is needed for the stated purpose.

Those organisations may process information under their own privacy policies and applicable laws. We may also disclose information if required by law, court order, or a lawful government request.

We use reasonable administrative, technical, and physical safeguards to protect information from unauthorised access, loss, misuse, or alteration. No online transmission or storage method can be guaranteed completely secure.

We retain information only for as long as needed to provide the service, resolve disputes, maintain required business and tax records, or meet legal obligations. When it is no longer needed, we securely delete or anonymise it where reasonably possible.

Our website may use essential cookies or similar technologies to support basic functionality, security, and preferences. Third-party portals and payment pages may use their own cookies and privacy practices.

Our website may link to official portals and partner websites. We are not responsible for the content or privacy practices of websites we do not operate.

You may ask us to confirm, correct, or update your personal information, ask how it is being used, or raise a concern about its handling. We may need to verify your identity before acting on a request, and some records may need to be retained by law.

To make a privacy request, email advaitswaroopservices@gmail.com with the subject “Privacy Request”.

We may update this policy when our services, technology, or legal obligations change. The updated policy will be posted on this page with a new update date.

For privacy concerns, contact our support team at advaitswaroopservices@gmail.com or +91 97804-94854. You may also write to us at Adarsh Colony, Opposite Sericulture Gate, Canal Road Sujanpur, Tehsil and District Pathankot - 145023.